Help Center Frequently asked questions, or FAQs are listed questions and answers, all supposed to be frequently asked in some context, and pertaining to a particular topic. This is a list of FAQs receiving very high ratings from their readers. It has a lot of information, and may be difficult to navigate. If you have a problem or question not answered on this page, please contact us.

I forgot my username or password.
Send us an e-mail from your registered e-mail address.

How much does it cost one minute 1-on-1 show?
The performer determines the prices between .49 and .99. You can check the performer's prices before you enter 1-on-1 show with your username and password.

When I try to buy credit it rejects my Credit Card.
Fraud protect does sometime reject credit card that are good. If this happens to you please email us and we will try to help you.

How can I check my account balance?
Please login and click Control Panel link in top menu.

How can I become a member and add credit to my account.
We accept credit cards. Please Click HERE and follow the instructions..

Performers don't do what I want during 1-on-1 show.
The performers determines the terms of the broadcast. Please tell your wish to performers on free chat and ask they will do it or not.

What happens, when the connection is interrupted during the chat?
The payment will be stopped automatically and the visitor is charged only from the time he started the chat until he got disconnected. There is no danger, that you still have to pay after the disconnection. Our server constantly watches over all the Video Chats and makes sure that they are still online with the visitors. If that is not the case, everything will be stopped at once.

How do I cancel my membership at Video Cams Chat?
Please send us an Email of cancellation including your username and password.

I have other question. How can I contact Video Cams Chat?
Click HERE for ways to contact us.